Customer Service

I have received different wines from those I ordered. Is this correct?

The vast majority of our wines are produced in very small quantities – sometimes just a few barrels. We choose these wines simply because they taste better than mass-produced brands. The care you can lavish on a small batch is just that much greater. And it shows. One consequence of this policy is that occasionally we run out of the wines we write to you about. If we do run out, we choose (with great care) an alternative, always of equal or greater value, and as close as possible in style to the wine offered.

Because it will be another hand-crafted wine from an equally passionate winemaker, chances are you'll simply discover a new favorite. Customers frequently tell us that's the case. And always remember, with our 100% money-back guarantee, there's no risk. If you're ever unhappy, just let us know.

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